United Way 2-1-1 in South Bend, IN to be featured on CBS Evening News this Friday at 6:30pm ET. The CBS crew filmed for almost 2 hours in their call center, and all of their staff were interviewed. Jerry Quatman from Elkhart United Way and Lucinda Nord were on hand to discuss specifics of 2-1-1 and the economic conditions in Elkhart and the surrounding area.
The news story will focus on 2-1-1, increased call volume, the “economic crisis” people dialing 2-1-1 are in, and how 2-1-1 can assist those in need, many of whom are asking for social services for the first time.
From the 2-1-1 call center, CBS then traveled to Elkhart to complete a series of interviews with former employees of a restaurant, The Dakota,( now out of business), to document their life experiences with unemployment.
Back in October 2-1-1 was featured on a Today Show segment on NBC:
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